FAQ

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Q10. Where can I download the APP for my product?

The VMi11x: Key in the keyword "Easy iCAM" and download the app from Apple App Store(iPhone/iPad) or Google Play Store(Android).

The VMi120: Key in the keyword "Smart iCAM" or scan QR code. Download the app from Apple App Store(iPhone/iPad) or Google Play Store(Android).


Q12. What is the SSID and default password for my camera?

The VMi11x: The SSID will be like "Easy-iCAM_XXXXXX" and default password is "12345678".

The VMi120: The SSID will be like "Smart-iCAM_XX:XX:XX…" and default password is "12345678".


Q13. How can I know the camera is connected to Internet?

The VMi11x: If you complete the Internet setup successfully, the power/status LED will glow green after 1 to 2 minutes.

The VMi120: The LED on the camera will glow green after 1 minutes once you complete Internet setup.


Q14. Why can't I find the camera after Internet setting completed?

The VMi11x: Please make sure your smartphone/tablet connects to the camera directly (local view) or connects to the camera through a Wi-Fi router or 3G/4G mobile network (internet view).

The VMi120: Pleae make sure your smartphone/tablet is connected to the Wi-Fi AP/Router you assigned after setting up.


Q17. I have changed the password for the camera. What can I do if I forgot it?

The VMi11x: Please reset the camera to factory by pressing reset button for at least 3 seconds, the power/status LED will start blinking. The default password is "12345678"

The VMi120: Please reset the camera to factory default by pressing reset button for at least 5 to 10 seconds. The default passwod for camera adding is "admin".


Q18. What is the UID of my camera?

Both VMi11x and VMi120: Tap the i(information) icon on live video screen to get UID information.
The UID is 20 characters.

VMi11x
VMi120




Q28. How to configure the camera setting?

The VMi11x: Step into live view page, press Setting icon on the bottm.
The VMi120: Step into "Camera list" page, press the arrow icon. You can find the camera setting.

VMi11x
VMi120

Q41. What is Voice Detection(VOX)?

The VMi11x: Support voice activation function.Your smartphone/tablet screen will show a reminder message when the volume setting level from camera unit is higher than the volume setting level. Tapping or sliding the reminder message icon can launch the app directly. (The voice activation function can only work in local view mode.

The VMi120: Supports voice detection and push message alert function. When the sound from the camera reaches the setting level, the camera will send a alert message to your smartphone or tabet, and the camera also can play a pre-recorded voice or melody automtically.


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